Returns Policy

RETURNS

The customer has 7 days to return the item(s) for a full refund or exchange for equivalent of item originally bought. The customer has up to 30 days from purchase to return your item and receive store credit. After 30 days the sale is final.

 

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. Customer will also need the receipt or proof of purchase.

 

To start a return, or for any questions, you can contact us at shopivyandrae@gmail.com

 

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

REFUNDS

 

EXCHANGES

 

DAMAGED PRODUCTS